* The estimated delivery times are "estimates" based on recent deliveries and shall not be seen as a guaranteed delivery timeframe. We do our best to ensure that the shipping process works as smooth as possible, but in case of a late delivery - we do not issue a refund.
Our Partner Shipping Companies
Once your shipment arrives in your country, your local postal carrier (e.g CanadaPost for Canada) will finish the delivery to your address.
Due to the magnitude of the global health pandemic restrictions, we recommend that you research if your local post office is affected with shipping delays to ensure that they can handle international packages and are able finalize the delivery to your home address in a timely manner.
Since your pendant is a custom design that needs to be manufactured by hand, please allow 10 business days for your order to be dispatched from our workshop.
When your order is sent, you will receive a tracking number to your email. If you have not received it, or have another problem, contact firstname.lastname@example.org and we will help you as soon as possible!
I received the necklace 2 days ago and was very pleased with the finished product, it's beautiful and such a clear picture I think it's so clever how it's done, thank you I'm sure my granddaughter will treasure it.